Learning Objectives
Chapter 12
1. What is a cover letter and résumé?
2. What are the characteristics of an interview?
3. What are the types on interviews?
4. What are the pre-interview responsibilities of interviewers and interviewees?
5. How should a person begin an employment interview?
6. What types of questions and questioning styles may an interviewer use?
7. How should interviewees respond to questions during an interview?
8. How should a person conclude an employment interview?
9. What are the post-interview responsibilities of interviewers and interviewees?