Chapter 12

1. What is a cover letter and résumé?

2. What are the characteristics of an interview?

3. What are the types on interviews?

4. What are the pre-interview responsibilities of interviewers and interviewees?

5. How should a person begin an employment interview?

6. What types of questions and questioning styles may an interviewer use?

7. How should interviewees respond to questions during an interview?

8. How should a person conclude an employment interview?

9. What are the post-interview responsibilities of interviewers and interviewees?