8.1 Explain why bureaucracies can be so important and so frustrating at the same time.

8.2 Describe how the characteristics and features of bureaucracy influence decision making.

8.3 Outline the organization and roles of the federal bureaucracy.

8.4 Describe power struggles between political appointees and professional bureaucrats.

8.5 Outline the relationships between the federal agencies and the three branches of the federal government and between the bureaucracy and the public.