Introduction to Leadership: Concepts and Practice
Fourth Edition
Learning Objectives
10-1: Explain out-group members, how out-groups form, and the impact of out-group members.
10-2: Discuss the practice of working effectively with out-group members.
Chapter outline:
Introduction
Out-Group Members Explained
How Out-Groups Form
The Impact of Out-Group Members
Out-Group Members in Practice
Strategy 1: Listen to Out-Group Members
Strategy 2: Show Empathy to Out-Group Members
Strategy 3: Recognize the Unique Contributions of Out-Group Members
Strategy 4: Help Out-Group Members Feel Included
Strategy 5: Create a Special Relationship With Out-Group Members
Strategy 6: Give Out-Group Members a Voice and Empower Them to Act
Leadership Snapshot: Abraham Lincoln
Summary