The Communication Age: Connecting and Engaging
Instructor Resources
Video and Multimedia
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Chapter 1: Communication in the 21st Century
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Video Links
- Video Link 1.1: Digital Natives
- Video Link 1.2: Future of Mobile Media
- Video Link 1.3: Changing Media Landscape
Audio Links
- Audio Link 1.1: Social Media and Change
- Audio Link 1.2: Data Mining
- Audio Link 1.3: Communication Activism
Web Resources
“The Institute of Communication Ethics is dedicated to improving communication by promoting understanding of its moral foundations.” This website offers users a chance to read and comment on the day’s top stories and gain information from their free news service. ICE also publishes a quarterly magazine and academic journal.
Chapter 2: Perception, Self and Communication
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Audio Links
Web Resources
The Anti-Defamation League was created in 1913 to promote human rights for Jewish people and has since expanded its mission to fighting all types of bigotry in the United States. The ADL uses appeals to reason, conscience, and if necessary, the law to bring about the fair treatment of all individuals. This site offers resources to anyone experiencing discrimination whether it occurs at school, at work, or in social groups
The National Association for Self-Esteem aims to make self-esteem and self-worth an integral part of American society by promoting these values for all individuals regardless of age, race, ethnicity, or background. This site offers resources for parenting as well as working on your own self-esteem.
Chapter 3: Verbal Communication
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Video Links
- Video Link 3.1: Children with Hearing Loss
- Video Link 3.2: Verbal Communication Skills
- Video Link 3.3: Effective Verbal Communication
Audio Links
Web Resources
Tips on becoming an effective verbal communicator
Communication is at the heart of any relationship, be it familial, business, romantic, or friendly. While there has been significant advances in how we understand body language and other forms of communication, verbal communication continues to be the most important aspect of our interaction with other people. It’s important to understand both the benefits and shortcomings of this most basic communication
Chapter 4: Nonverbal Communication
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Video Links
- Video Link 4.1: Body Language
- Video Link 4.2: The Proxemics Project
- Video Link 4.3: Body Language Experts
Audio Links
- Audio Link 4.1: Decoding Body Language
- Audio Link 4.2: Checking E-mail’s Tone
- Audio Link 4.3: Contact vs Noncontact Cultures
Web Resources
The Center for nonverbal Studies is a private, nonprofit organization dedicated to studying human communication outside of language. This site offers a nonverbal dictionary as well as other resources aimed at helping people decode others’ nonverbal behaviors.
Chapter 5: Listening
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Video Links
- Video Link 5.1: The Power of Listening
- Video Link 5.2: Who’s on First?
- Video Link 5.3: Entrepreneurial Listening Skills
Audio Links
Web Resources
A website that offers listening advice in a variety of settings and contexts with a focus on cooperative learning.
The International Listening Association’s website provides links to research and resources in the area of listening
A website that explores how better listening practices can enhance learning in the classroom. Links to various teaching activities are provided.
Chapter 6: Communication, Culture, and Diversity
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Video Links
- Video Link 6.1: Women’s Rights Movement
- Video Link 6.2: The Trevor Project
- Video Link 6.3: Hate Speech
- Video Link 6.4: School Diversity
Audio Links
- Audio Link 6.1: College Campuses Address Diversity
- Audio Link 6.2: Multiculturalism in the US
- Audio Link 6.3: Anti-Gay Hate Crimes
Web Resources
This website is a site for teens to go to in order to get support for any problem from sexuality, to drugs and alcohol. It provides anonymous counselors to teens to get the help they need
This site provides information about the Spread the Word to End the Word campaign, which an ongoing effort by Special Olympics, Best Buddies International and others to raise the consciousness of society about the dehumanizing and hurtful effects of the word “retard(ed)” and encourage people to pledge to stop using the R-word
Chapter 7: Interpersonal Communication
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Video Links
- Video Link 7.1: Social Penetration Theory
- Video Link 7.2: Gender Communication Differences
- Video Link 7.3: Silence in Japan
Audio Links
- Audio Link 7.1: Online Dating
- Audio Link 7.2: Voice and Attraction
- Audio Link 7.3: Breaking Up
- Audio Link 7.4: Online Cliques
Web Resources
This website offers advice and coaching on effective ways to handle conflict within interpersonal relationships. Stemming from experience in mediation, this resource emphasizes the importance of effective communication in relationships and in conflict.
The five love languages are not just for romantic couples; learning them and applying them can improve any of our relationships. This website introduces you to the five love languages and helps you understand what your love language is, and how to discover the love languages of the important people in your life.
Chapter 8: Small Group and Team Communication
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Video Links
- Video Link 8.1: Tuckman’s Model
- Video Link 8.2: Brainstorming
- Video Link 8.3: Shared Leadership
- Video Link 8.4: The Future Workplace – No Office
Audio Links
- Audio Link 8.1: Syrian Uprising
- Audio Link 8.2: Executive Training
- Audio Link 8.3: Social Networking in the Office
Web Resources
This website facilitates web meetings so that teams of individuals can meet with anyone, anywhere, at any time. Users are able to deliver presentations, perform product demonstrations, and collaborate on documents. Meetings can be held one-on-one or as a group conference.
Chapter 9: Workplace and Organizational Communication
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Video Links
- Video Link 9.1: Transforming Workplace Relationships
- Video Link 9.2: Teamwork
- Video Link 9.3: Workplace Culture
- Video Link 9.4: Workplace Communication Skills
Audio Links
- Audio Link 9.1: Symbiotic Workplace Relationships
- Audio Link 9.2: Reinventing Institutions
- Audio Link 9.3: Generational Differences in the Workplace
Web Resources
The FISH Philosophy promotes using four simple practices at work to create the type of work environment that values employees and customers as authentic human beings. The idea is that if the needs of an organization’s people are met, the needs of the organization will be met as well. This website offers products and services designed to help businesses of any size create the organizational climate they need to be successful.
Chapter 10: Communication and New Media
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Video Links
- Video Link 10.1: Changing Media Landscape
- Video Link 10.2: Cell Phone Etiquette
- Video Link 10.3: New Media Convergence
Audio Links
- Audio Link 10.1: Journalists Navigate New Times
- Audio Link 10.2: Digital Media and Elections
- Audio Link 10.3: Future for Public Media
Web Resources
The New Media Institute does research and hunts down the latest facts about new media in order to improve public understanding of the rapidly changing technologies and forms of communication in our world. They do this by working directly with the news media as well as academics, government institutions and industry professionals to bring the latest information about new technology to the general public. This site offers a library of Internet laws as well as the history of the Internet and webinars about issues surrounding new media.
New York Times article by Peggy Orenstein offering a personal insight into Facebook and its influence. Pros and cons of social networking and young people raised on Facebook are discussed.
Chapter 11: Selecting Your Topic and Knowing Your Audience
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Video Links
- Video Link 11.1: Analyzing Your Audience
- Video Link 11.2: Guide to Questionnaire Design
- Video Link 11.3: Data Mining
Audio Links
Web Resources
Survey Monkey is a web survey program which offers free plans and pay plans to conduct survey research online. Users are able to create their own web-based survey and collect data via weblink, email, Facebook, or by embedding it on their own site or blog.
Chapter 12: Researching Your Presentation
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Video Links
- Video Link 12.1: Red Herring Fallacy
- Video Link 12.2: Slippery Slope Fallacies
- Video Link 12.3: Interviewing a Source
Audio Links
- Audio Link 12.1: Cut and Paste Plagiarism
- Audio Link 12.2: Wikipedia and Academia
- Audio Link 12.3: Who Can You Trust?
- Audio Link 12.4: Bias or Balance?
Web Resources
This is the American Psychological Association’s (APA) stylebook website. This site provides information about the newest editions of the APA Manual, as well as resources for students and scholars. There is a FAQ section as well as a tutorial which teaches the basics of APA style to help those who are new to the formatting system
The Purdue Online Writing Lab (OWL) is a resource for both students and instructors. This site provides general information about research and citation as well as in-depth guides to the most widely accepted writing style systems (e.g., APA, MLA, Chicago Manual).
Chapter 13: Organizing Your Presentation
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Video Links
- Video Link 13.1: Storytelling Theory and Practice
- Video Link 13.2: Engaging Through Storytelling
- Video Link 13.3: Getting the Audience’s Attention
- Video Link 13.4: Michigan Commencement Address
Audio Links
Web Resources
The Center for Digital Storytelling (CDS) is a nonprofit organization that partners with organizations, educational institutions, and businesses internationally to help people use digital media to tell meaningful stories. This site offers general information on digital storytelling as well as podcasts and case studies on various projects around the world.
Chapter 14: Delivering Your Presentation
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Video Links
- Video Link 14.1: Delivering an Effective Presentation
- Video Link 14.2: Delivering Confident Presentations
- Video Link 14.3: Dartmouth Commencement Speech
Audio Links
Web Resources
This website is devoted to helping individuals overcome their fears and stressors, including communication apprehension. The site offers information about communication apprehension as well as ways to alleviate it. There is also a forum where you can discuss your fears with others who share them or who have already overcome them.
Presentation Pointers offers you easy-to-follow tips for creating the perfect presentation and has gathered articles from multiple sources to help you with your assignments. Everything from research to delivery is covered on this site
Chapter 15: Informative Presentations
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Video Links
Audio Links
- Audio Link 15.1: Information Overload in the Digital Age
- Audio Link 15.2: Tackling Taboos
- Audio Link 15.3: Informative Presentations
Web Resources
The Information Overload Research Group (IORG) is a group of researchers, technologists, and practitioners all interested in “reducing information pollution.” This site offers a host of research all about the ways that information overload affects everyone in their day to day lives. It also offers a blog, where members of IORG can post and reflect on their experiences with information overload
The site is home to the Communication Initiative Network, which has as its goal to connect people to examples of where communication and media are playing a role in social and economic development in Africa and Latin America. In partnership with a number of global development organizations, this site offers information (through NGO reports, blogs, and published articles) about a variety of edutainment projects across the world.
Chapter 16: Persuasive Presentations
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Video Links
Audio Links
- Audio Link 16.1: Persuasion as a Tool
- Audio Link 16.2: Getting a “Yes”
- Audio Link 16.3: Propaganda
- Audio Link 16.4: Attack Ads
Web Resources
This site offers a multitude of tools to help you improve all of your communication skills including persuasion. Learn more about Monroe’s Motivate Sequence as well as team management, decision making techniques, problem solving skills, stress management, creativity skills and more.
Chapter 17: Appendix
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Video Links
- Video Link 17.1: Interview Dos and Don’ts
- Video Link 17.2: Toughest Interview Questions
- Video Link 17.3: Questions Not To Answer
- Video Link 17.4: Telephone Interviews
Audio Links
Web Resources
Interview Stream is a web-based service for employers looking to use videoconferencing to prescreen job candidates. In addition to the resources offered to companies, this website also allows you to practice interviewing by answering questions from an online interviewer, taping your answers, and replaying them in order to sharpen your skills and better prepare for a real life or videoconference interview.
This website offers tips for turning any interviewing situation into a successful one.
