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Video Links

• The Human Body as Communication Medium 
  New technology brings new meaning to what we think of as a medium for communication and what our bodies may be capable of communicating in future face-to-face interactions, as well as with electronic devices we use every day.
   
• Presentational and Representational Communication 
  This clip from Friends illustrates how communication can be both representational and presentational.
   

Web Links

• Exploring Language: NPR 
  This website provides an interesting historical perspective on human language research. According to the site, “For centuries, scholars and thinkers have tried to unravel the nature of human language. Our understanding of language has grown immensely, especially in the past 50 years. But there are still huge gaps in our knowledge. Here, a timeline of how experts from fields as diverse as anthropology, neuroscience, genetics, psychology, evolutionary biology, linguistics and artificial intelligence have shaped our thinking about language.”
   
• National Center for Learning Disabilities 
  This website is a useful source of information about the problems that have to be dealt with by someone who is dyslexic and does not see symbols in the same ways other people see them. It makes many points that are supportive of our analysis in the book concerning the context (“frame”) and the way in which it influences your understanding of what is communicated.

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Video Links

• An Overview of the Historical Process [History/Historiography Series]
  What is history? History is an interpretation of the past and integrates knowledge from multiple disciplines. See and hear how history is viewed and the steps involved in writing history.
   
• Hegemony, The Celebrity and America 
  Hegemony is discussed using YouTube.com and celebrities to critique how America’s fascination with videos and celebrity reinforces the values of the dominant segments of society.

• Grounded Theory 
  Grounded theory is explored in this video. Grounded theory is a method employed by interpretive scholars that suggests collecting data and arriving at conclusions rather than seeking data that will support a prior assumption. The appropriate methods for data collection are also included.
   

Web Links

• A Historical Perspective on Communication
  The National Communication Association offers their brief, historical perspective on the discipline of communication—from the ancient Greeks to present day.
   
• Writing on History
  According to this website, historiography is the history of history. The site provides insights into the writing of history and offers a link to a tutorial on how to write history. There are also links to issues such as plagiarism and critical reading.
   
• What Is Ethnography? 
  This website provides a brief treatment of ethnography and the non-quantitative nature of the method. The site offers information about the nature of participant observation. Also in the discussion is the relationship between the researcher and the participant.
   
• Hegemony
  Antonio Gramsci was an Italian Marxist intellectual and politician. This website gives a brief treatment of Gramsci’s theory of hegemony.

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Video Links

• Let’s Reciprocate 
  Read the section in your textbook about self-disclosure. Then, as you watch this clip from the television show Cheers, consider how the exchange of personal information between Sam and Carla works in their friendship. While this is an exaggerated case of reciprocity, how and what kinds of personal information do you share with someone you have just met? With someone on a first date? With someone you have known for a year or more?
   
• Positive and Negative Altercasting 
  Read the brief section in your textbook about altercasting. Then, watch this video about how we use altercasting to gain compliance (get others to do what we want them to do). Think of a time when someone used altercasting to try to urge you to do what they wanted you to do. Think of a time when you used altercasting to try to have someone do what you wanted them to do. Do you think altercasting is a useful strategy or should be avoided?
   

Web Links

• U.S. Department of Justice: Identity Theft and Identity Fraud 
  Examine the details about identify theft. According to this chapter, is identity theft possible?  In what sense?
   
• Erving Goffman 
  Website on the life and work of Erving Goffman, who is well known for his work on identities, including the notion of front stage and back stage, and how we present ourselves to others in interaction. 

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Video Links

• Words Have Multiple Meanings
  A classic British comedy sketch illustrates polysemy in spoken language.
   
• Narratives in Life 
  Review the definition of narrative in your textbook as you watch this video about personal narratives.
   

Web Links

• Effective Verbal Communication 
  Discusses improved interpersonal communication in workplace relationships.
   
• Changing Minds 
  This site provides additional information on God terms and Devil terms to help clarify the concepts.
   
• From Upspeak to Vocal Fry
  This NPR feature examines the ways in which traditionally feminine ways of speaking are policed.

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Video Links

• Your Body Language Shapes Who You Are 
  Social psychologist Amy Cuddy discuss the impacts of "power" posing in this TED Talk.
   
• How to read body language:  The eyes 
  Although “reading” body language is a misconception of nonverbal communication, this video discusses the role of the eyes in assessing the body language of others.
   
• Non-verbal Communication: The Documentary 
  A documentary exploring the world of non-verbal communication and its impact on the world today.
   

Audio Links

• Decoding Body Language  
  Listen to this NPR feature about body language and the way it can "give us away."
   

Web Links

• Exploring Nonverbal Communication 
  This website from the University of California Santa Cruz introduces various aspects of nonverbal communication through brief summaries and quiz questions—most questions are based on videos or audio clips.

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Video Links

• Chinese American
  In this video, a fifth-generation Chinese American describes the challenges of being both Asian and American.

• Intercultural Communication Adventure With Little Pilot 
  What makes for good intercultural communication? What is cross-cultural awareness? Why are diversity issues important? Little Pilot reminds us to discover the answers as he navigates the globe in his cultural cockpit with the help of a diversity dashboard.

• Cross cultural communication 
  In this talk from a TEDx event, Pellegrino Riccardi discusses how cultures can peacefully coexist and interact.
   
• Citizenship and Language  
  This PBS documentary series examines the experiences of Germans from Russia who immigrated to the United States—their struggles to adapt to a new country and new language, as well as the misconceptions that Americans have about Germans from Russia.
   

Web Links

• Live Science 
  Website on the different ways in which two cultures decode faces and nonverbal cues. Of course, we cannot “read” something that does not use words as symbols, but this website provides some information about cultural differences in interpreting nonverbal symbols.

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Video Links

• Taking Better Lecture Notes 
  Most students still take some lecture classes on campus. Some students are adept at listening AND taking notes for greater success in understanding and on tests. This video can help everyone to become better listeners and note takers.
   

Audio Links

• The Act of Listening 
  This TED Radio Hour program from NPR discusses the act of listening. The speakers examine the role of listening in our interpersonal relationships. 
   

Web Links

• International Listening Association 
  The International Listening Association is a professional organization whose members are dedicated to learning more about the impact that listening has on all human activity. The International Listening Association promotes the study, development, and teaching of listening and the practice of effective listening skills and techniques. The association holds an annual convention and publishes an international journal as well as several books and educational and training resources. Check out some of the tests and assessments that explain how listening skills are evaluated in a variety of fields and disciplines.
   
• Skillswise 
  Check your listening skills with some fun games and exercises offered at this site.
   
• University of Toronto, Scarborough/Academic Listening Skills 
  This website offers a brief description of skills and tips that can help improve a student’s academic listening skills and comprehension in lecture classes.

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Video Links

• Groundhog Day 
  In this scene from Groundhog Day, Bill Murray finds out Andie McDowell’s preferences for men. Later in the film, as Groundhog Day comes around again and again, he uses this information to become like her perfect man. If only life were that simple.
   
• Dr. Greg Cason 
  This video comprises an interview with psychologist Dr. Greg Cason, who explains what to do and what not to do when breaking up with someone. Seven tips for the one doing the breakup and seven more for the one who is the unfortunate recipient.
   
• Talks That Just Might Save Your Relationship
  This playlist of 8 TED Talks examine various aspects of interpersonal relationships ranging from infidelity to conflict to what makes long-term relationships successful.
   

Web Links

• How Getting Out of Sync Can Help Relationships 
  This NPR article by Michigan State University psychology professor Christopher J. Hopwood examines "noncomplementary behavior" in interpersonal relationships.
   
• Interpersonal Communication Skills Test  
  This website from Psychology Today presents a test designed to assess your interpersonal communication skills. Where do you score? Do you think this is accurate?

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Video Links

• The Sibling Bond 
  This TED Talk by Time Magazine Senior Editor Jeffrey Kluger examines the unique relationship between siblings. How does his talk relate to your relationships with your brothers and/or sisters?
   
• Talks to Watch When Your Family is Driving You Nuts 
  This playlist of TED Talks examines family relationships in a new light. Topics range from dealing with anger, to emotional first aid, to a discussion of being the son of a terrorist.
   

Web Links

• NPR: Parenting and Families 
  This website from NPR includes a variety of books relevant to family communication.
   
• The Father’s Network 
  The old myths are far flung—and deeply held—that men are hard driven, inexpressive, pragmatic creatures, devoid of strong emotions or the capacity to nurture, always more at home with work than with their families. The following articles shatter whatever truths such stereotypes might contain. The men unabashedly share with us their tears and depression, fears and pain, and ultimately the love, care, and understanding gained through the extraordinary relationships they have with their children.
   
• APA Online, Public Interest: Lesbian & Gay Parenting 
  The publication is provided for the use of clinicians, researchers, students, lawyers, and parents involved in legal and policy issues related to lesbian and gay parenting.
   
• Adopting.org 
  Website containing resources for adoptive families, including an article on how adoptive parents deal with invasive questions about their families.

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Video Links

• Build a Tower, Build a Team 
  This TED Talk examines a common team-building activity. Have you ever participated in this activity? Do you agree with Tom Wujec?
   
• 12 Angry Men 
  This famous scene from 12 Angry Men indicates how a group is often invited to make decisions on the basis of prejudice and not the facts. Look at how the other members of the group deal with the outburst of one of its members.
   

Audio Links

• Getting Smarter Groups, by Avoiding Groupthink 
  This radio program examines the concept of groupthink. How can we avoid groupthink in order to work more effectively as teams?
   

Web Links

• Why Some Teams Are Smarter Than Others 
  This New York Times article examines why some groups are more effective than others.
   
• U.S. Office of Personnel Management (OPM) 
  This site offers a variety of information about the types of leadership training and other resources available for those associated with the OPM. A number of links provide a good deal of interesting information that can be useful now and in the future.

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Video Links

• Effective Workplace Communication 
  This collection of eleven TED Talks covers a variety of topics relevant to effective workplace communication.
   

Audio Links

• Diversity Challenges in the Workplace 
  An NPR interview with a life coach and corporate trainer explores how diversity is an interpersonal phenomenon that challenges and shapes corporate culture.
   
• And So We Meet, Again 
  This NPR clip examines communication during workplace meetings. Why do we have so many meetings? Are they necessary?
   

Web Links

• The Office Life: The Ridiculous Business Jargon Dictionary 
  Your textbook emphasizes the importance of language and unique speech codes in fostering expectations and socializing people to the world of work. This website lists hundreds of words and phrases—many submitted by businesspeople—that are overused or misused in the world of business.
   
• Workplace Bullying Institute 
  Workplace bullying is a form of employee-abusive communication. This website provides research on the scope of the problem, updates on policies to reduce the incidence of bullying, and advice on handling a workplace bully.

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Video Links

• Social Networks and Health
  Watch this 28.06-minute show from Health Matters where guests discuss the ways in which obesity is linked to your social network.
   
• Smoking Cessation 
  Dr. Mike Evans talks about quitting smoking. He is founder of the Health Design Lab at the Li Ka Shing Knowledge Institute, an Associate Professor of Family Medicine and Public Health at the University of Toronto, and a staff physician at St. Michael's Hospital.
   
• Patient Privacy Rights 
  Short video explaining patient privacy rights. The video is from the Sound Bytes library of educational videos.
   

Audio Links

• Saving the Doctor-Patient Relationship 
  This radio program examines the doctor-patient relationship and discusses how to "heal" American health care.
   
• New Emphasis on Doctor-Patient Relations
  Listen to this NPR talk on the doctor-patient relationship. This clip explores how medical schools are focusing on improving doctor and patient communication.
   

Web Links

• Healthy People 2020 
  This website is managed by the Office of Disease Prevention and Health Promotion and the U.S. Department of Health and Human Services. It provides information about the top health risks to our nation and the objectives and goals for how to mitigate them—a great source of timely health issues.
   
• The Nurturing Network 
  The Nurturing Network (TNN) provides an individually tailored program of support free of charge to mothers whose own support networks have let them down.

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Video Links

• Growing Up Online 
  A Frontline documentary exploring how the Internet is transforming childhood.
   
• Centel 1989 Cell Phone Advertisement.
  This is listed throughout the Internet as the first cell phone ad. Notice the lifestyle being displayed by the people using the phone in the commercial. Also, notice the size of the cell phone.
   
• Synchronous vs. Asynchronous Communication 
  A non-technical explanation of the difference between synchronous and asynchronous communication aimed at teachers and students. Note that this video is not about the way these terms are used in electrical engineering! It's about how these terms are used the context of online courses.
   

Audio Links

• Will the iPod, BlackBerry Rewrite History? 
  Clay Shirky, author of Here Comes Everybody, discusses the way that relational technologies are changing our human experience in this NPR special.
   

Web Links

• iPods Knock Over Beer Mugs 
  This USA Today article covers the top "in" things to do at universities according to Student Monitor's 2006 study. This study revealed that iPods ranked above beer as the "in" thing to do or have at the university.
   
• Exploring the Immersive Parasocial: Is it You or the Thought of You? 
  This article from JOLT (“Journal of Online Learning and Teaching”) covers parasocial relationships, persistent virtual space, human-embodied avatar, social presence, virtual relationships and more and can be useful to students in online classes.

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Video Links

• To Kill a Mockingbird 
  To Kill a Mockingbird Is a film centering on the rape trial of a black man in Alabama in the 1930s. In this clip, the man’s lawyer, Atticus Finch, provides the closing arguments to a hostile audience. Finch must convince the racist and angry audience that his client is innocent of the charges in a way that will force them to confront their deeply held attitudes, beliefs and values. The scene is an excellent example of how public speakers must speak to their audience’s perspectives, even when challenging them.

Web Links

• Compliance Gaining 
  This website provides brief definitions and examples of various compliance gaining techniques.
   
• Door-in-the-Face (DITF) 
  This site offers a brief example and explanation of the door-in-the-face approach to compliance gaining.
   
• Bait and Switch Definition (Laws.com) 
  This website provides a definition of the tactic of bait-and-switch, which some people and organizations try to do to entice someone with a good offer only to end up with an inferior offer. This information is good to know when someone is trying to gain your compliance, especially where money or other property may be concerned.

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Video Links

• The Art of the Interview
  Watch cultural historian Marc Pachter discuss interviews he has conducted with a wide variety of interesting and important figures. What can we learn from his best and worse interviews?
   
• Job Interview Tips - Job Interview Questions and Answers
  This video presents some good tips regarding a number of the difficult questions that may be asked in a job interview.
   
• How to Handle Illegal Interview Questions
  In a job interview, the only thing you want to worry about is getting hired, so you want to answer all the questions right. But what do you do if you are asked a question that is designed to discriminate against you? Larry Bodine, Editor-in-Chief of Lawyers.com, is here to give you some guidance on how to handle illegal interview questions.
   
• Body Language That Gets the Job 
  You sound great on the phone, by e-mail and in social media. Don't blow it in person. Christine Jahnke, author of “The Well-Spoken Woman,” speaks to Forbes to give everyone a few pointers so you can leave a lasting impression.
   
• Talks to Watch Before a Job Interview
  This playlist of six TED Talks is designed to be watched before an interview. Topics include staying calm, résumés, and body language, among others.

Web Links

• 100 Potential Interview Questions (Monster)
  This site provides 100 questions that may be asked of an individual in an employment interview.