Communication in Everyday Life: The Basic Course Edition With Public Speaking
Instructor Resources
Video and Multimedia
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Chapter 1: An Overview of Communication
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Video Links
- The Human Body as Communication Medium
New technology brings new meaning to what we think of as a medium for communication and what our bodies may be capable of communicating in future face-to-face interactions, as well as with electronic devices we use every day.
- Presentational and Representational Communication
This clip from Friends illustrates how communication can be both representational and presentational.
Web Links
- Exploring Language: NPR
This website provides an interesting historical perspective on human language research. According to the site, “For centuries, scholars and thinkers have tried to unravel the nature of human language. Our understanding of language has grown immensely, especially in the past 50 years. But there are still huge gaps in our knowledge. Here, a timeline of how experts from fields as diverse as anthropology, neuroscience, genetics, psychology, evolutionary biology, linguistics and artificial intelligence have shaped our thinking about language.”
- National Center for Learning Disabilities
This website is a useful source of information about the problems that have to be dealt with by someone who is dyslexic and does not see symbols in the same ways other people see them. It makes many points that are supportive of our analysis in the book concerning the context (“frame”) and the way in which it influences your understanding of what is communicated.
Chapter 2: Histories and Contexts of Communication
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Video Links
- An Overview of the Historical Process [History/Historiography Series
What is history? History is an interpretation of the past and integrates knowledge from multiple disciplines. See and hear how history is viewed and the steps involved in writing history.
- Hegemony, The Celebrity and America
Hegemony is discussed using YouTube.com and celebrities to critique how America’s fascination with videos and celebrity reinforces the values of the dominant segments of society
- Defining Rhetoric and Rhetorical Criticism "
Watching and listening to this video offers an introduction to the area of rhetorical criticism and rhetoric. How the systematic nature and the process of rhetorical criticism work are addressed and modern-day examples are used.
- Grounded Theory
Grounded theory is explored in this video. Grounded theory is a method employed by interpretive scholars that suggests collecting data and arriving at conclusions rather than seeking data that will support a prior assumption. The appropriate methods for data collection are also included.
Web Links
- A Historical Perspective on Communication
The National Communication Association offers their brief, historical perspective on the discipline of communication—from the ancient Greeks to present day.
- Writing on History
According to this website, historiography is the history of history. The site provides insights into the writing of history and offers a link to a tutorial on how to write history. There are also links to issue such as plagiarism and critical reading.
- What is Ethnography?
This website provides a brief treatment of ethnography and the non-quantitative nature of the method. The site offers information about the nature of participant observation. Also in the discussion is the relationship between the researcher and the participant.
- Hegemony--Michael Lewis Goldberg,Interdisciplinary Arts and Sciences/American Studies Concentration, University of Washington, Bothell
This website gives a brief treatment of Gramsci’s theory of hegemony and other viewpoints on the issue. It is a good addendum to the mention of the theory in Communication in Everyday Life.
Chapter 3: Identities, Perceptions, and Communication
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Video Links
- Miss Teen South Carolina
Part of this clip made the rounds on YouTube in 2007 when Miss Teen South Carolina stumbled over a question she was asked on a weekend pageant. You should now be in a better position than in 2007 to analyze what is going on in the clip and also what is being done by the Today Show presenters who interviewed her the following Monday. What identity is the pageant contestant trying to project as she gives her answer, and why is her performance failing? How do the Today Show hosts help her to repair her identity (there are several ways and you should find at least four)?
- Let’s Reciprocate
Read the section in your textbook about self-disclosure. Then, as you watch this clip from the television show Cheers, consider how the exchange of personal information between Sam and Carla works in their friendship. While this is an exaggerated case of reciprocity, how and what kinds of personal information do you share with someone you have just met? With someone on a first date? With someone you have known for a year or more?
- Positive and Negative Altercasting
Read the brief section in your textbook about altercasting. Then, watch this video about how we use altercasting to gain compliance (get others to do what we want them to do). Think of a time when someone used altercasting to try to urge you to do what they wanted you to do. Think of a time when you used altercasting to try to have someone do what you wanted them to do. Do you think altercasting is a useful strategy or should be avoided?
Web Links
- U.S. Department of Justice: Identity Theft and Identity Fraud
Examine the details about identify theft. According to this chapter, is identity theft possible? In what sense?
- Erving Goffman
Website on the life and work of Erving Goffman, who is well known for his work on identities, including the notion of front stage and back stage, and how we present ourselves to others in interaction.
Chapter 4: Verbal Communication
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Video Links
- Managing Cultural Differences
Review the information about high- and low-context cultures in your textbook. What connections do you make with this video?
- Words Have Multiple Meanings
A classic British comedy sketch illustrates polysemy in spoken language.
- Narratives in Life
Review the definition of narrative in your textbook as you watch this video about personal narratives.
Web Links
- Effective Verbal Communication
Discusses improved interpersonal communication in workplace relationships.
- Changing Minds
This site provides additional information on God terms and Devil terms to help clarify the concepts.
- From Upspeak to Vocal Fry
This NPR feature examines the ways in which traditionally feminine ways of speaking are policed.
Chapter 5: Nonverbal Communication
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Video Links
- Your Body Language Shapes Who You Are
Social psychologist Amy Cuddy discuss the impacts of "power" posing in this TED Talk.
- How to read body language -- the eyes
Although “reading” body language is a misconception of nonverbal communication, this video discusses the role of the eyes in assessing the body language of others.
- Non-verbal Communication: The Documentary
A documentary exploring the world of non-verbal communication and its impact on the world today.
Audio Links
- Decoding Body Language
Listen to this NPR feature about body language and the way it can "give us away".
Web Links
- Exploring Nonverbal Communication
This website from the University of California Santa Cruz introduces various aspects of nonverbal communication through brief summaries and quiz questions--most questions are based on videos or audio clips.
Chapter 6: Culture and Communication
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Video Links
- In this video a fifth-generation Chinese American describes the challenges of being both Asian and American."
- Intercultural Communication Adventure With Little Pilot
What makes for good intercultural communication? What is cross-cultural awareness? Why are diversity issues important? Little Pilot reminds us to discover the answers as he navigates the globe in his cultural cockpit with the help of a diversity dashboard.
- Cross cultural communication
In this talk from a TEDx event, Pellegrino Riccardi discusses how cultures can peacefully coexist and interact.
- Citizenship and Language
This PBS documentary series examines the experiences of Germans from Russia who immigrated to the US—their struggles to adapt to a new country and new language, as well as the misconceptions that Americans have about Germans from Russia.
Web Links
- Live Science
Website on the different ways in which two cultures decode faces and nonverbal cues. Of course, we cannot “read” something that does not use words as symbols, but this website provides some information about cultural differences in interpreting nonverbal symbols.
Chapter 7: Listening
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Video Links
- The National Endowment for the Arts and the Poetry Foundation Present Poetry Out Loud
The National Endowment for the Arts and the Poetry Foundation present Poetry Out Loud, a national recitation contest for high school students. Go to their site and watch and listen to the award-winning poems performed by high school students. Listen at least twice to a given poem to discern the ways listening creates a sensory experience.
- Taking Better Lecture Notes
Most students still take some lecture classes on campus. Some students are adept at listening AND taking notes for greater success in understanding and on tests. This video can help everyone to become better listeners and note takers.
Audio Links
- The Act of Listening
This TED Radio Hour program from NPR discusses the act of listening. The speakers examine the role of listening in our interpersonal relationships.
Web Links
- International Listening Association
The International Listening Association is a professional organization whose members are dedicated to learning more about the impact that listening has on all human activity. The International Listening Association promotes the study, development, and teaching of listening and the practice of effective listening skills and techniques. The association holds an annual convention and publishes an international journal as well as several books and educational and training resources. Check out some of the tests and assessments that explain how listening skills are evaluated in a variety of fields and disciplines.
- Skillswise
Check your listening skills with some fun games and exercises offered at this site.
- University of Toronto, Scarborough/Academic Listening Skills
This website offers a brief description of skills and tips that can help improve a student’s academic listening skills and comprehension in lecture classes.
Chapter 8: Personal Relationships
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Video Links
- Groundhog Day
In this scene from Groundhog Day, Bill Murray finds out Andie McDowell’s preferences for men. Later in the film, as Groundhog Day comes around again and again, he uses this information to become like her perfect man. If only life were that simple.
- Dr. Greg Cason
This video comprises an interview with psychologist Dr. Greg Cason, who explains what to do and what not to do when breaking up with someone. Seven tips for the one doing the breakup and seven more for the one who is the unfortunate recipient.
- Talks that just might save your relationship
This playlist of 8 TED Talks examine various aspects of interpersonal relationships ranging from infidelity to conflict to what makes long-term relationships successful.
Web Links
- How Getting Out Of Sync Can Help Relationships
This NPR article by Michigan State University psychology professor Christopher J. Hopwood examines "noncomplementary behavior" in interpersonal relationships.
- Interpersonal Communication Skills Test
This website from Psychology Today presents a test designed to assess your interpersonal communication skills. Where do you score? Do you think this is accurate?
Chapter 9: Groups and Leaders
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Coming soon!
Chapter 10: Communication in the Workplace
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Video Links
- Build a Tower, Build a Team
This TED Talk examines a common team-building activity. Have you ever participated in this activity? Do you agree with Tom Wujec?
- 12 Angry Men
This famous scene from 12 Angry Men indicates how a group is often invited to make decisions on the basis of prejudice and not the facts. Look at how the other members of the group deal with the outburst of one of its members.
Audio Links
- Getting Smarter Groups, By Avoiding Groupthink
This radio program examines the concept of groupthink. How can we avoid groupthink in order to work more effectively as teams?
Web Links
- Why Some Teams Are Smarter Than Others
This New York Times article examines why some groups are more effective than others.
- U.S. Office of Personnel Management (OPM)
This site offers a variety of information about the types of leadership training and other resources available for those associated with the OPM. A number of links provide a good deal of interesting information that can be useful now and in the future.
Chapter 11: Technology and Media in Everyday Life
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Video Links
- Effective Workplace Communication
This collection of eleven TED Talks covers a variety of topics relevant to effective workplace communication.
Audio Links
- Diversity Challenges in the Workplace
An NPR interview with a life coach and corporate trainer explores how diversity is an interpersonal phenomenon that challenges and shapes corporate culture.
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And So We Meet, Again
This NPR clip examines communication during workplace meetings. Why do we have so many meetings? Are they necessary?
Web Links
- The Office Life: The Ridiculous Business Jargon Dictionary
Your textbook emphasizes the importance of language and unique speech codes in fostering expectations and socializing people to the world of work. This website lists hundreds of words and phrases—many submitted by businesspeople—that are overused or misused in the world of business.
- Workplace Bullying Institute
Workplace bullying is a form of employee-abusive communication. This website provides research on the scope of the problem, updates on policies to reduce the incidence of bullying, and advice on handling a workplace bully.
Chapter 12: Interviewing
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Video Links
- The Art of the Interview
Watch cultural historian Marc Pachter discuss interviews he has conducted with a wide variety of interesting and important figures. What can we learn from his best and worse interviews?
- Job Interview Tips - Job Interview Questions and Answers
This video presents some good tips regarding a number of the difficult questions that may be asked in a job interview.
- How to Handle Illegal Interview Questions
In a job interview, the only thing you want to worry about is getting hired, so you want to answer all the questions right. But what do you do if you are asked a question that is designed to discriminate against you? Larry Bodine, Editor-in-Chief of Lawyers.com, is here to give you some guidance on how to handle illegal interview questions.
- Body Language That Gets The Job
You sound great on the phone, by e-mail and in social media. Don't blow it in person. Christine Jahnke, author of “The Well-Spoken Woman,” speaks to Forbes to give everyone a few pointers so you can leave a lasting impression.
- Talks to watch before a job interview
This playlist of six TED Talks is designed to be watched before an interview. Topics include staying calm, resumes, and body language, among others.
Web Links
- 100 Potential Interview Questions (Monster)
This site provides 100 questions that may be asked of an individual in an employment interview.
Chapter 13: Preparing for a Presentation
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Video Links
- How to Write a Speech: Speech Thesis.
The thesis of a speech is the most important element. It is the main idea of the entire presentation. Write a thesis statement with tips from a public speaking professor in this video on communication.
- How to Do Oral Citations in Speeches.
This video provides instructions for giving oral citations in speeches, describing requirements, examples, and some methods to avoid. It defines plagiarism and tells how citations avoid that problem.
Web Resources
- Toastmasters - Preparing a Speech.
This website from Toastmasters International includes tips and hints for preparing a presentation. How many of these tips correspond with the textbook material?
- Before Public Speaking....
This TEDtalks playlist includes talks intended to prepare you to give a presentation. Topics include stage fright, statistics, and body language, among other topics.
- "Analyzing Your Audience.
" On this community college website, you will find an audience analysis questionnaire for an informative presentation on weather and meteorology. Read over the questionnaire. How could you alter it to gather information about a variety of other potential audiences or other topics (for a presentation to inform)? For example, you might alter the questionnaire to learn more about in-bound people who live at a residential care facility where you might speak on the Affordable Care Act. Or, you might adjust the questionnaire for a presentation at the local food bank where you will speak on the issue of reduced food donations, if you do not know much about the scheduled audience.
Chapter 14: Developing a Presentation
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Video Links
- Organizational Speech Patterns
This eHow video examines various ways to organize your presentations. Consider how this relates to the organizational patterns discussed in the textbook.
- How to Write a Speech: Speech Attention Getter
The attention-getter in a great presentation is the first statement to reel in the audience. Discover attention-getter options with tips from a public speaking professor in this video on attention-getters.
- Transition Your Way to a Knockout Presentation
This video provides a brief but effective treatment of transitions in presentations.
Web Resources
- Write-out-loud.
This site has ideas for games that involve public speaking.
- Planning an Effective Presentation
This University of Leicester website includes valuable information on all parts of developing a presentation. How might you use this knowledge to create the best possible presentation?
- Introductions and Conclusions
This website from Hamilton University includes a variety of tips for developing the introduction and conclusion for your presentation.
Chapter 15: Giving Informative and Persuasive Talks
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Video Links
- BCSPCA
This Canadian-produced commercial features Sarah McLachlan speaking about animal cruelty. You will be able to find ethos, pathos, and logos examples in the brief clip.
- To Kill a Mockingbird
Is a film centering on the rape trial of a black man in Alabama in the 1930s. In this clip, the man’s lawyer, Atticus Finch, provides the closing arguments to a hostile audience. Finch must convince the racist and angry audience that his client is innocent of the charges in a way that will force them to confront their deeply held attitudes, beliefs and values. The scene is an excellent example of how public speakers must speak to their audience’s perspectives, even when challenging them.
- Introduction to Ethos, Pathos, and Logos
This TED lesson examines ethos, pathos, and logos. It is the first of a four-part series on the concepts. How can examining these concepts in even more detail help you create the most effective presentations?
Web Resources
- Social Judgment Theory
This website from Oregon State University helps us better understand Social Judgment Theory. Use this information to expand your knowledge on the theory and how it relates to the presentation of speeches.
- The visual and aural powers of persuasion cannot be underestimated. Guns, tanks, and bombs were the principal weapons of World War II, but there were other, more subtle forms of warfare as well. Words, posters, and films waged a constant battle for the hearts and minds of the American citizenry just as surely as military weapons engaged the enemy. Enter the National Archives Powers of Persuasion website to see and hear how persuasive images and messages were used during WWII.
Chapter 16: Delivery a Presentation
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Video Links
- Secret to Great Public Speaking
In this TED Talk, TED Curator Chris Anderson talks about the secrets to great public speaking. As covered in the textbook, there is no single "right" way to make a presentation, but what can this talk show us about presenting our speech effectively?
Audio Links
- Overcoming the Fear of Public Speaking
In this NPR podcast, filmmaker Keva Rosenfeld discovers ways to reduce anxiety and fear related to public speaking. How can you use what she learned in your own presentations?
Web Resources
- Using Visual Aids
This website from the University of Pittsburgh contains helpful reminders for how and when to best use visual aids. How can these aids help you deliver the most effective presentation?
- Toastmasters - Using Gestures
This website from Toastmasters International complies a variety of hints and tips for effectively using gestures and body language in your presentations.
- 30 Ways To Manage Speaking Anxiety
This website from the University of Iowa provides 30 practical ways to help you overcome the nervousness associated with speaking publically.
