VitalSource Old

This Interactive eBook page pertains to customers in the United States. For support outside of the US, click here

Click on a topic to expand.

Systems Supported

Operating Systems
WIndows 7/8/8.1/10 (32/64 bit)
Mac (OS X 10.8 or later) 

Browsers
Google Chrome 39/40
Internet Explorer 9/10/11
Firefox 27/28
Safari 6/7

Mobile
iPhone
iPad
Android Smartphone 4.0 or later
Android Tablet
Kindle Fire (2,HD, or HDX)  

VitalSource supports the current browser version. 

Other Software Needs
To access your Interactive eBook on your tablet, desktop or mobile device, download the appropriate VitalSource Bookshelf app.

How do I access an Interactive eBook?

Navigate to the URL included in your slimpack and redeem the access code printed inside. You must redeem your access code via Bookshelf Online or Bookshelf Desktop before you can download the eBook to your tablet or mobile device.

Once you sign up for an account and redeem your access code, you can read the eBook online or download the eBook to your desktop, tablet or mobile device. To use the eBook on a device, you must first download the free Bookshelf app. Click here for app download instructions.

IEB sign-in

How do I set up my account?

After going to the site listed in your slimpack, you will click on the “Sign In” or “Sign Up” links on the first page. Follow the steps below depending on whether you are a new or returning Bookshelf user.

If you already have a Bookshelf account:

IEB Bookshelf Sign In

  • Redeem the access code printed on your slimpack by navigating to Manage >> Redeem using the upper right navigation.

IEB Redeem

  • Enter the redeem code in the window and the book will appear within your Bookshelf account. 

IEB Code to Redeem

To return to this book, return to the url printed in your slimpack or sign in at https://online.vitalsource.com.

If you need to Sign Up for a Bookshelf account:

  • Click on the Sign Up link and complete the registration steps. 

IEB Bookshelf Register

  • Redeem the access code printed on your slimpack by navigating to Manage >> Redeem using the upper right navigation.

IEB Redeem

  • Enter the redeem code in the window and the book will appear within your Bookshelf account. 

IEB Code to Redeem

To return to this book, return to the url printed in your slimpack or sign in at online.vitalsource.com.

Are there materials to help students best use the eBook?

VitalSource has video tutorials and documentation for getting started with Bookshelf on its support site

VitalSource Support

Is this compatible with my LMS?

Institutional integrations are available for most major LMS's.

Who do I contact for tech support?

Consult VitalSource Bookshelf’s support site.

How long do I have access?

The instructor has access for the life of the edition.  The student purchases a 180-day subscription to the product.

What are the main features of the product?

The eBook allows you to add notes, highlight the text and share notes and highlights. It includes a search tool as well as multimedia links accessible right from the book.

Using VitalSource Bookshelf’s apps, you can read on your desktop, laptop, tablet, and mobile device. You can also download the text to your device for offline reading.

Is there anything else I should know about the product?

You must redeem your access code via Bookshelf Online or Bookshelf Desktop before you can download the eBook to your tablet or mobile device. You cannot redeem an access code via your tablet or mobile device.

Students and instructors are able to print 30 pages of the Interactive eBook from VitalSource Bookshelf. 

For additional technical support, complete a Technical Support Form or contact us.

Download a PDF copy of these instructions

PDF icon vitalsource_us_faq.pdf