This chapter will help you to:

5.1 Demonstrate the impact social networks can have on the lives of individuals.

5.2 Provide examples of how verbal and nonverbal interaction guides our behavior.

5.3 Describe the needs primary and secondary groups meet for members of society and the overall society.

5.4 Show how the characteristics of bureaucracy apply to formal organizations.

5.5 Explain why networking with people from different cultures has become increasingly important.